Treamy Warranty
Welcome to Treamy! We are confident in the quality of our products and want you to enjoy them to the fullest. Below is our Warranty Policy that outlines the terms and conditions of coverage for your Treamy products:
1. Limited Warranty:
Treamy offers a limited warranty on its products, covering manufacturing defects and non-compliance with specifications. The warranty period begins from the date of purchase and is specified for each product.
2. Warranty Coverage:
Our warranty covers defects in materials and workmanship under normal use. This includes issues such as malfunctioning components, faulty craftsmanship, and non-compliance with product specifications.
3. Exclusions:
The warranty does not cover:
Normal wear and tear.
Damage caused by accidents, misuse, or improper care.
Unauthorized modifications or repairs by third parties.
Cosmetic damage that does not affect the product's functionality.
4. How to Claim Warranty:
If you believe your Treamy product is experiencing an issue covered by the warranty, please follow these steps:
Contact our Customer Support at contact@treamy.com within the warranty period.
Provide your order number, a detailed description of the issue, and clear photographs or videos showcasing the problem.
5. Evaluation and Resolution:
Upon receiving your warranty claim, our team will evaluate the issue. If the defect is confirmed to be covered by the warranty, we will either repair or replace the product at our discretion. If a replacement is necessary and the product is no longer available, we may offer an equivalent or upgraded model.
6. Shipping Costs:
Customers are responsible for shipping the product to our designated service center. Treamy will cover the return shipping costs for valid warranty claims within the warranty period.
7. Warranty Period:
The warranty period varies by product and is specified in the product documentation. If you are unsure about your product's warranty period, please contact Customer Support.
8. Proof of Purchase:
To be eligible for warranty service, you must provide proof of purchase, such as your order number or sales receipt.
9. Non-Transferable:
This warranty is non-transferable and applies only to the original purchaser of the product.
10. Contact Us:
For any questions regarding our Warranty Policy, or to initiate a warranty claim, please contact us at contact@treamy.com.
Thank you for choosing Treamy! We are committed to providing quality products and exceptional customer service.
1. Limited Warranty:
Treamy offers a limited warranty on its products, covering manufacturing defects and non-compliance with specifications. The warranty period begins from the date of purchase and is specified for each product.
2. Warranty Coverage:
Our warranty covers defects in materials and workmanship under normal use. This includes issues such as malfunctioning components, faulty craftsmanship, and non-compliance with product specifications.
3. Exclusions:
The warranty does not cover:
Normal wear and tear.
Damage caused by accidents, misuse, or improper care.
Unauthorized modifications or repairs by third parties.
Cosmetic damage that does not affect the product's functionality.
4. How to Claim Warranty:
If you believe your Treamy product is experiencing an issue covered by the warranty, please follow these steps:
Contact our Customer Support at contact@treamy.com within the warranty period.
Provide your order number, a detailed description of the issue, and clear photographs or videos showcasing the problem.
5. Evaluation and Resolution:
Upon receiving your warranty claim, our team will evaluate the issue. If the defect is confirmed to be covered by the warranty, we will either repair or replace the product at our discretion. If a replacement is necessary and the product is no longer available, we may offer an equivalent or upgraded model.
6. Shipping Costs:
Customers are responsible for shipping the product to our designated service center. Treamy will cover the return shipping costs for valid warranty claims within the warranty period.
7. Warranty Period:
The warranty period varies by product and is specified in the product documentation. If you are unsure about your product's warranty period, please contact Customer Support.
8. Proof of Purchase:
To be eligible for warranty service, you must provide proof of purchase, such as your order number or sales receipt.
9. Non-Transferable:
This warranty is non-transferable and applies only to the original purchaser of the product.
10. Contact Us:
For any questions regarding our Warranty Policy, or to initiate a warranty claim, please contact us at contact@treamy.com.
Thank you for choosing Treamy! We are committed to providing quality products and exceptional customer service.